Effective Verbal Communication

Effective Verbal Communication


Duration: 45 mins

Access: 6 months

Certificate available

In a world driven by connections, mastering the art of verbal communication is paramount. This course equips you with the tools to articulate thoughts clearly and empowers you to build relationships and thrive in both personal and professional realms.

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In a world driven by connections, mastering the art of verbal communication is paramount. Effective verbal communication is the cornerstone of human interaction. It deepens relationships, fosters understanding, and empowers you to authentically express emotions, thoughts, and ideas. In the professional realm, effective verbal communication is a catalyst for success, fuelling collaboration, facilitating teamwork, and ensuring alignment with organisational goals. This course will help you articulate your thoughts clearly and thrive personally and professionally.

This course will teach you how to start conversations and put people at ease. There are also tips on making speeches, choosing your words carefully and how to use your voice to help get your point across. Finally, it will look at the rules of conversation, how you can improve your conversation skills and the tricky world of non-verbal communication.


Learning objectives

The session is broken up into three sections. In these sections, you will look at the following:

  • Introduction to effective verbal communication
  • Effective speaking
  • Effective conversations

Assessment and pass rate

  • The course should take approximately 45 minutes and can be completed at your own pace.
  • There is a quiz at the end of the course consisting of 5 questions – you need to get 75% to pass but don’t worry, you can take it as many times as you need.


A certificate is available to download once the assessment has been successfully completed.

The certificate is valid for one year.

Need any help?

Course materials

Should you require any support with the content of the course, please email [email protected]

Technical support

If technical assistance is required with accessing the course, please contact [email protected]